Finance
-I can’t find my invoice? Can I have a copy?
Answer: Invoice copy. If you are missing an invoice, send an e-mail to ekonomi@golfstore.se or call 040-42 95 00 and select 3.
-Where do I get gift cards and how do I get paid?
Answer: Learn more about Golfstore’s gift cards, click here.
-How does More Golf work?
Answer: Learn more about More Golf card and gift checks, click here.
XPOS
-How do I print an extra receipt?
Answer: Search for the transaction in the Sales Screen and click on Print -> Print receipt
-Where do I find the discount option in the sales screen?
Answer: After scanning the product, click on Edit and tab to the Sales Price. The discount options will appear on the righthand side.
-How do I do a stock take with XAPP?
Answer: See the XAPP manual located in the Knowledge Centre on the Hub under Support->Help.
-Where do I find the XPOS Hub?
Answer: Click on the Globe in the top righthand corner of the Today Page or go to https://hub.crossovertec.co.uk
-I forgot my email address to log in to the XPOS Hub. What do I do?
Answer: Send an email to xpos@golfstore.se
-I forgot my password to log in to the XPOS Hub. What do I do?
Answer: Click on “Forgot password” when signing in to the Hub
-How do I get a stock list?
Answer: Go to Reports -> Stock -> Stock Valuation Report -> Locate the date in the drop-down list under Data Input and click on Preview.
-Why don’t my products show on my website?
Answer: Check if the product has stock as well as a tick under Web product in the Products screen. If so, send an email to xpos@golfstore.se
-Where do I find information about the campaigns?
Answer: Located in GS Business under Files
-I can’t find a product in XCODES
Answer: Click here to see how to search in XCODES
*Note: this instructional video is not yet available
Membership
-How do I apply to become a Studio member?
Answer: Read about our different memberships here. Contact the member service for the application here. (LINK)
-How do I apply to become a Flagship member?
Answer:Read about our different memberships here. Contact the member service for the application here. (LINK)
-What is a buying membership?
Read about our different memberships here. Contact member service for questions here.
-I have a new member / prospect in progress, how do I / we proceed now?
Answer:Read about the recruitment bonus here. Contact member service for recruitment here
-I would like a visit from someone from Golfstore that can help me with …?
Answer:How nice! Describe what you want help with and contact Memberservice here.
-What are Golfstore’s cancellation terms for membership?
Answer:We have no special termination conditions. If for some reason you cannot or do not want to be a member anymore, you fill out this document and send to a member service here and we will make the best of the situation.
-Some of my colleagues are selling out together in a car hall, how does it work and can I be part of it?
Answer:Read more about our sales concept here.
